Birmingham Breast Group

Privacy Policy

This privacy notice tells you what to expect us to do with your personal information.

Our contact details

Telephone
01217040383

Email
info@birminghambreastgroup.com

What information we collect, use, and why

We collect or use the following information to provide services and goods, including delivery:

  • Names and contact details
  • Addresses
  • Date of birth
  • Health information (including dietary requirements, allergies and health conditions)

We also collect or use the following information to provide services and goods, including delivery:

  • Health information

Lawful bases

Our lawful bases for collecting or using personal information to provide services and goods are:

  • Consent

Where we get personal information from

People directly

How long we keep information

  • We use information from your enquiry to enable us to respond to your query. The enquiry information is then deleted once we have processed the query.
  • If you do proceed to treatment, we may share with the organisations listed below only in as much as it is required to arrange your treatment.
  • If you do proceed to treatment, your records are kept for the duration specified by current national guidelines on retention of medical records.

Who we share information with

Other organisations

  • Your insurance company
  • The health care provider (hospital) as required

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal data.

Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint


Last updated 31 May 2024

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iWantGreatCare

Written by a patient at BMI The Priory Hospital, 17th August 2020

Mr Henderson was kind and understanding and I felt completely at ease with him. He was well informed of my condition and explained his treatment plan to me fully. He has been very attentive in answering emails from me and I really cannot recommend him highly enough. I feel very fortunate to have been in his care.

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iWantGreatCare

Written by a patient at BMI The Priory Hospital, 17th August 2020

Mr Henderson was kind and understanding and I felt completely at ease with him. He was well informed of my condition and explained his treatment plan to me fully. He has been very attentive in answering emails from me and I really cannot recommend him highly enough. I feel very fortunate to have been in his care.

View Doctify Reviews
iWantGreatCare

Written by a patient at Spire Little Aston Hospital, 1st December 2019

I have been a patient of Dr Basu since being diagnosed with Breast Cancer a few months ago. Despite the curse of my diagnosis I couldn’t have asked for a better Dr and standard of care. He and his team are super-efficient, have gone out of their way to get fast effective treatment for me and he has super-human levels of patience. During every consultation he has been ever patient, carefully listened to all my questions and concerns then taken the time to explain everything to me and provided constant reassurance. He has been accessible at all times even over weekends and the support has been broad. He looks after you as if you are family and despite having a 90 minute journey to see him at times as we wanted the fastest appointment we couldn’t ask for anything more. Our family see him as an angel not just a doctor for what he has done for us and would recommend him in less than a blink of a eye.

View Doctify Reviews
iWantGreatCare

Written by a patient at Queen Elizabeth Hospital, 30th September 2019

I first met Naren Basu in 2016 at the Queen Elizabeth Women’s Hospital. I had been diagnosed with breast cancer. He is an exceptionally skilled man at putting people at their ease and explaining everything with great patience and candour. He is a consummate professional and really knows his stuff, especially relating to breast cancer. He is very clever, witty, and a super surgeon. He carried out a reduction to both my breasts, removing the tumours at the same time. I was fortunate indeed to have my surgery via the NHS, it would have been very expensive as a private patient but worth every penny. I felt like a million dollars after my operation. I think he is a fabulous man and so skilled on so many levels and outstanding in human kindness.

View Doctify Reviews
iWantGreatCare

Written by a carer at Spire Little Aston Hospital, 12th June 2019

Nine days before I was due to go on an extended holiday I discovered problems in both breasts. I was lucky enough to get an appointment 3 days before travel. Mr Basu even called me on the day of the appointment to ask me to come in earlier to ensure they had time to undergo all of the tests that evening. Anyone who has had these problems will know how overwhelming it is but Mr Basu took his time to speak to me and explained all of the procedures/tests that would be carried out that evening and possible outcomes. I did have a small procedure and again everything was explained fully and felt quite safe in his hands. The follow up appointments were just as thorough and Mr Basu made sure I understood all that we discussed. If I ever found myself in this position again Mr Basu would be my first port of call.

View Doctify Reviews
iWantGreatCare

Written by a carer at Spire Little Aston Hospital, 11th May 2020

I was diagnosed with HER2 positive breast cancer November 8th 2019 , I was then appointed Dr Henderson almost immediately to discuss my treatment plan and way forward, I must say Dr Henderson was absolutely fantastic, he has a real calming nature and really put myself and my husband at ease , plotting my treatment course from day 1 gave us a massive line of sight to work to and in with combination of the nurses at little Aston facing the biggest fight of my life became easier & easier as the week progressed, I owe Dr Henderson my life and can’t thank him enough, he’s worth is weight in gold

View Doctify Reviews
iWantGreatCare

Written by a patient at Good Hope Hospital, 27th November 2019

I am currently under the care of Dr Daniel Henderson at Good Hope Hospital, and I couldn’t ask for better. He listens, and speaks to you in laymans terms so you understand what is going on now and in the future. He talks to you and not at you, and has a very calm and soothing manner. If you are lucky enough to be referred to him, rest assured that you are in good hands, as he gets things actioned quickly.

View Doctify Reviews
iWantGreatCare

Written by a patient at Spire Little Aston Hospital, 1st December 2019

I have been a patient of Dr Basu since being diagnosed with Breast Cancer a few months ago. Despite the curse of my diagnosis I couldn’t have asked for a better Dr and standard of care. He and his team are super-efficient, have gone out of their way to get fast effective treatment for me and he has super-human levels of patience. During every consultation he has been ever patient, carefully listened to all my questions and concerns then taken the time to explain everything to me and provided constant reassurance. He has been accessible at all times even over weekends and the support has been broad. He looks after you as if you are family and despite having a 90 minute journey to see him at times as we wanted the fastest appointment we couldn’t ask for anything more. Our family see him as an angel not just a doctor for what he has done for us and would recommend him in less than a blink of a eye.

View Doctify Reviews
iWantGreatCare

Written by a patient at Queen Elizabeth Hospital, 30th September 2019

I first met Naren Basu in 2016 at the Queen Elizabeth Women’s Hospital. I had been diagnosed with breast cancer. He is an exceptionally skilled man at putting people at their ease and explaining everything with great patience and candour. He is a consummate professional and really knows his stuff, especially relating to breast cancer. He is very clever, witty, and a super surgeon. He carried out a reduction to both my breasts, removing the tumours at the same time. I was fortunate indeed to have my surgery via the NHS, it would have been very expensive as a private patient but worth every penny. I felt like a million dollars after my operation. I think he is a fabulous man and so skilled on so many levels and outstanding in human kindness.

View Doctify Reviews
iWantGreatCare

Written by a carer at Spire Little Aston Hospital, 12th June 2019

Nine days before I was due to go on an extended holiday I discovered problems in both breasts. I was lucky enough to get an appointment 3 days before travel. Mr Basu even called me on the day of the appointment to ask me to come in earlier to ensure they had time to undergo all of the tests that evening. Anyone who has had these problems will know how overwhelming it is but Mr Basu took his time to speak to me and explained all of the procedures/tests that would be carried out that evening and possible outcomes. I did have a small procedure and again everything was explained fully and felt quite safe in his hands. The follow up appointments were just as thorough and Mr Basu made sure I understood all that we discussed. If I ever found myself in this position again Mr Basu would be my first port of call.

View Doctify Reviews
iWantGreatCare

Written by a carer at Spire Little Aston Hospital, 11th May 2020

I was diagnosed with HER2 positive breast cancer November 8th 2019 , I was then appointed Dr Henderson almost immediately to discuss my treatment plan and way forward, I must say Dr Henderson was absolutely fantastic, he has a real calming nature and really put myself and my husband at ease , plotting my treatment course from day 1 gave us a massive line of sight to work to and in with combination of the nurses at little Aston facing the biggest fight of my life became easier & easier as the week progressed, I owe Dr Henderson my life and can’t thank him enough, he’s worth is weight in gold

View Doctify Reviews
iWantGreatCare

Written by a patient at Good Hope Hospital, 27th November 2019

I am currently under the care of Dr Daniel Henderson at Good Hope Hospital, and I couldn’t ask for better. He listens, and speaks to you in laymans terms so you understand what is going on now and in the future. He talks to you and not at you, and has a very calm and soothing manner. If you are lucky enough to be referred to him, rest assured that you are in good hands, as he gets things actioned quickly.

View Doctify Reviews
iWantGreatCare

Written by a patient at BMI The Priory Hospital, 17th August 2020

Mr Henderson was kind and understanding and I felt completely at ease with him. He was well informed of my condition and explained his treatment plan to me fully. He has been very attentive in answering emails from me and I really cannot recommend him highly enough. I feel very fortunate to have been in his care.

View Doctify Reviews
View More Reviews

Our Locations

Priory Hospital Edgbaston Image

Priory Hospital Edgbaston

Priory Road, Edgbaston, B5 7UG

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Spire Parkway Solihull Image

Spire Parkway Solihull

1 Damson Parkway, Solihull, B91 2PP

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Spire Little Aston Image

Spire Little Aston

Little Aston Hall Drive, Sutton Coldfield, B74 3UP

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The Harborne Hospital Image

The Harborne Hospital

Mindelsohn Way, Birmingham, B15 2FQ

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Accreditations