PATIENTS

Frequently Asked Questions

Voice your concerns, simplify your experience and feel empowered by fully understanding your treatment journey. Here are some of our most frequently asked questions.

Finding a lump in the breast often gives cause for concern. It’s important to get any lump checked as soon as possible, and at BBG we often carry out a ‘triple assessment’. This includes an examination (along with exploring details of your family history), imaging and tissue diagnosis.

It may be reassuring to know that it’s common for women to find lumps in their breast(s), and in many cases they are found to be non-cancerous (benign). These types of lumps can include:

  • Fibroadenoma
  • Cyst
  • Fibrocystic change
  • Lipoma

Other benign conditions of the breast include:

  • Duct ectasia
  • Periductal mastitis
  • Phyllodes tumour
  • Fat necrosis
  • Breast Calcifications
  • Breast pain (mastalgia)

BBG encourages women (and men) to check their breasts regularly for any changes in the way they look and feel. Not only does this give greater confidence at knowing what is normal, any change can be detected early on. Some women find the best time for a self-examination is when in a shower or bath, when applying body lotion or when getting changed.

The breasts should be checked by a doctor or another medical professional if any of the following occur:

  • A change in breast size or shape
  • A lump or area that feels thicker than the rest of the breast
  • A change in skin texture such as puckering or dimpling (like the skin of an orange)
  • Redness or rash on the skin and / or around the nipple
  • Your nipple has become pulled in or looks different, for example changed its position or shape
  • Liquid that comes from the nipple without squeezing
  • Pain in your breast or your armpit that’s there all or almost all of the time
  • A swelling in your armpit or around your collarbone

While the NHS is a fantastic institution, services are often stretched. Many patients choose private care to ensure diagnosis and treatment is achieved in a timely way. This allows the patient to receive consultant-delivered care with a doctor of their choice. Furthermore, the private environment is generally quieter and more personal. Finally, surgical techniques and other treatments may be available which are not supported or have been too recently developed to be available within the NHS.

Most healthcare insurers will cover treatment for breast concerns, including screenings, diagnostic tests, surgeries, and post-operative care, ensuring comprehensive support for individuals facing breast-related health concerns.

At BBG we welcome all patients with breast concerns, and in most cases, patients are able to be treated. It’s important to understand that all cases are approached individually, and a thorough consultation with one of our doctors / surgeons is required before any advice or treatment recommendations are made.

Our reputation is one of our most precious assets, and we are open and transparent with communication and decision making.

All of our doctors are registered with the GMC and the appropriate Royal Colleges. They work within large NHS Trusts with good reputations, as well as multiple private hospitals where there are stringent checks prior to employment. All doctors, surgeons and medical professionals are subject to yearly appraisals in order to continue practising.

All our cases are discussed within our multidisciplinary team (MDT) (link), who meet prior to any treatment taking place. This gives you peace of mind knowing that the treatment plan recommends the most appropriate treatment solution which has been agreed by multiple expert doctors in the breast field.

We only work at hospitals that have a robust COVID-19 safety policy and adhere fully to all government guidance.

Birmingham Breast Group can be contacted 24/7 via our website / on-line portal. Patients can fill out the form on our contact page, and one of our team will be in touch as soon as possible. We are also contactable by phone, which is operational between the hours of 9 a.m. and 5 p.m. Out of hours, a message can be left and one of our team will call you back.

A family history of breast cancer increases one’s risk due to inherited genetic mutations that predispose individuals to the disease. At BBG, patients can access comprehensive breast assessments, including screenings, diagnostic tests, and consultations with specialised professionals. Additionally, genetic testing is available to identify inherited mutations, enabling personalised risk assessment and tailored preventive strategies, enhancing early detection and intervention. This can help to improve outcomes and empower patients to make informed decisions about their health and well-being. Our team can be contacted via our website, by email or by phone.

How can we help?

I am worried about a breast problem

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I already have a breast diagnosis and I would like to discuss treatment

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I have a general enquiry

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Written by a patient at BMI The Priory Hospital, 17th August 2020

Mr Henderson was kind and understanding and I felt completely at ease with him. He was well informed of my condition and explained his treatment plan to me fully. He has been very attentive in answering emails from me and I really cannot recommend him highly enough. I feel very fortunate to have been in his care.

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Written by a patient at BMI The Priory Hospital, 17th August 2020

Mr Henderson was kind and understanding and I felt completely at ease with him. He was well informed of my condition and explained his treatment plan to me fully. He has been very attentive in answering emails from me and I really cannot recommend him highly enough. I feel very fortunate to have been in his care.

View Doctify Reviews
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Written by a patient at Spire Little Aston Hospital, 1st December 2019

I have been a patient of Dr Basu since being diagnosed with Breast Cancer a few months ago. Despite the curse of my diagnosis I couldn’t have asked for a better Dr and standard of care. He and his team are super-efficient, have gone out of their way to get fast effective treatment for me and he has super-human levels of patience. During every consultation he has been ever patient, carefully listened to all my questions and concerns then taken the time to explain everything to me and provided constant reassurance. He has been accessible at all times even over weekends and the support has been broad. He looks after you as if you are family and despite having a 90 minute journey to see him at times as we wanted the fastest appointment we couldn’t ask for anything more. Our family see him as an angel not just a doctor for what he has done for us and would recommend him in less than a blink of a eye.

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Written by a patient at Queen Elizabeth Hospital, 30th September 2019

I first met Naren Basu in 2016 at the Queen Elizabeth Women’s Hospital. I had been diagnosed with breast cancer. He is an exceptionally skilled man at putting people at their ease and explaining everything with great patience and candour. He is a consummate professional and really knows his stuff, especially relating to breast cancer. He is very clever, witty, and a super surgeon. He carried out a reduction to both my breasts, removing the tumours at the same time. I was fortunate indeed to have my surgery via the NHS, it would have been very expensive as a private patient but worth every penny. I felt like a million dollars after my operation. I think he is a fabulous man and so skilled on so many levels and outstanding in human kindness.

View Doctify Reviews
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Written by a carer at Spire Little Aston Hospital, 12th June 2019

Nine days before I was due to go on an extended holiday I discovered problems in both breasts. I was lucky enough to get an appointment 3 days before travel. Mr Basu even called me on the day of the appointment to ask me to come in earlier to ensure they had time to undergo all of the tests that evening. Anyone who has had these problems will know how overwhelming it is but Mr Basu took his time to speak to me and explained all of the procedures/tests that would be carried out that evening and possible outcomes. I did have a small procedure and again everything was explained fully and felt quite safe in his hands. The follow up appointments were just as thorough and Mr Basu made sure I understood all that we discussed. If I ever found myself in this position again Mr Basu would be my first port of call.

View Doctify Reviews
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Written by a carer at Spire Little Aston Hospital, 11th May 2020

I was diagnosed with HER2 positive breast cancer November 8th 2019 , I was then appointed Dr Henderson almost immediately to discuss my treatment plan and way forward, I must say Dr Henderson was absolutely fantastic, he has a real calming nature and really put myself and my husband at ease , plotting my treatment course from day 1 gave us a massive line of sight to work to and in with combination of the nurses at little Aston facing the biggest fight of my life became easier & easier as the week progressed, I owe Dr Henderson my life and can’t thank him enough, he’s worth is weight in gold

View Doctify Reviews
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Written by a patient at Good Hope Hospital, 27th November 2019

I am currently under the care of Dr Daniel Henderson at Good Hope Hospital, and I couldn’t ask for better. He listens, and speaks to you in laymans terms so you understand what is going on now and in the future. He talks to you and not at you, and has a very calm and soothing manner. If you are lucky enough to be referred to him, rest assured that you are in good hands, as he gets things actioned quickly.

View Doctify Reviews
logo

Written by a patient at Spire Little Aston Hospital, 1st December 2019

I have been a patient of Dr Basu since being diagnosed with Breast Cancer a few months ago. Despite the curse of my diagnosis I couldn’t have asked for a better Dr and standard of care. He and his team are super-efficient, have gone out of their way to get fast effective treatment for me and he has super-human levels of patience. During every consultation he has been ever patient, carefully listened to all my questions and concerns then taken the time to explain everything to me and provided constant reassurance. He has been accessible at all times even over weekends and the support has been broad. He looks after you as if you are family and despite having a 90 minute journey to see him at times as we wanted the fastest appointment we couldn’t ask for anything more. Our family see him as an angel not just a doctor for what he has done for us and would recommend him in less than a blink of a eye.

View Doctify Reviews
logo

Written by a patient at Queen Elizabeth Hospital, 30th September 2019

I first met Naren Basu in 2016 at the Queen Elizabeth Women’s Hospital. I had been diagnosed with breast cancer. He is an exceptionally skilled man at putting people at their ease and explaining everything with great patience and candour. He is a consummate professional and really knows his stuff, especially relating to breast cancer. He is very clever, witty, and a super surgeon. He carried out a reduction to both my breasts, removing the tumours at the same time. I was fortunate indeed to have my surgery via the NHS, it would have been very expensive as a private patient but worth every penny. I felt like a million dollars after my operation. I think he is a fabulous man and so skilled on so many levels and outstanding in human kindness.

View Doctify Reviews
logo

Written by a carer at Spire Little Aston Hospital, 12th June 2019

Nine days before I was due to go on an extended holiday I discovered problems in both breasts. I was lucky enough to get an appointment 3 days before travel. Mr Basu even called me on the day of the appointment to ask me to come in earlier to ensure they had time to undergo all of the tests that evening. Anyone who has had these problems will know how overwhelming it is but Mr Basu took his time to speak to me and explained all of the procedures/tests that would be carried out that evening and possible outcomes. I did have a small procedure and again everything was explained fully and felt quite safe in his hands. The follow up appointments were just as thorough and Mr Basu made sure I understood all that we discussed. If I ever found myself in this position again Mr Basu would be my first port of call.

View Doctify Reviews
logo

Written by a carer at Spire Little Aston Hospital, 11th May 2020

I was diagnosed with HER2 positive breast cancer November 8th 2019 , I was then appointed Dr Henderson almost immediately to discuss my treatment plan and way forward, I must say Dr Henderson was absolutely fantastic, he has a real calming nature and really put myself and my husband at ease , plotting my treatment course from day 1 gave us a massive line of sight to work to and in with combination of the nurses at little Aston facing the biggest fight of my life became easier & easier as the week progressed, I owe Dr Henderson my life and can’t thank him enough, he’s worth is weight in gold

View Doctify Reviews
logo

Written by a patient at Good Hope Hospital, 27th November 2019

I am currently under the care of Dr Daniel Henderson at Good Hope Hospital, and I couldn’t ask for better. He listens, and speaks to you in laymans terms so you understand what is going on now and in the future. He talks to you and not at you, and has a very calm and soothing manner. If you are lucky enough to be referred to him, rest assured that you are in good hands, as he gets things actioned quickly.

View Doctify Reviews
logo

Written by a patient at BMI The Priory Hospital, 17th August 2020

Mr Henderson was kind and understanding and I felt completely at ease with him. He was well informed of my condition and explained his treatment plan to me fully. He has been very attentive in answering emails from me and I really cannot recommend him highly enough. I feel very fortunate to have been in his care.

View Doctify Reviews
View More Reviews

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Priory Hospital Edgbaston

Priory Road, Edgbaston, B5 7UG

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Spire Parkway Solihull

1 Damson Parkway, Solihull, B91 2PP

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Spire Little Aston

Little Aston Hall Drive, Sutton Coldfield, B74 3UP

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The Harborne Hospital

Mindelsohn Way, Birmingham, B15 2FQ

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